Departure

Check In Procedure

Check-in starts at least 2 hour before flight departure. The start and end times of Check-In operations vary by airline, and passengers are advised to check with their airline for information. It is recommended that passengers check-in 1 hours before their flight, or before that should earlier check-in be available.

Passengers are also advised to read the New Aviation Security Measures for Hand-Carried Luggage and pack their belongings appropriately, before arriving at the airport.

Upon arrival at the airport, please refer to the Flight Information Boards and LCD Screens (conveniently located beyond the Departure Hall entryways) for your airline's check-in row information.

Travels Tips For Departure    

Safety and security is a top priority for all air travellers. In line with international practices, all  departing passengers will have to go through security checks at the airport. To help make your departure through Brunei International Airport a smooth one, do take note of the following security travel tips :

Check-in times and procedures

1. Passengers are advised to check in for their flights early. Most airlines start operating their Check-in counters at least 1 hours before flight departure. Before proceeding to the Check-in counters, have your own valid passport, valid visa if necessary and air ticket ready. If you have an e-ticket, bring along a print-out of your e-ticket.

2. All checked baggage will be screened by airport security. Passengers should not pack any weapons, combustible items, explosive materials, toxic or other dangerous substances into their Check-in baggage. Passengers may be required to have their checked baggage undergo further security screening if deemed necessary. 

3. All passengers should check that they are issued with the correct boarding passes and that their travel documents are in order before leaving the Check-in counter.

   Security Checks

4. All departing passengers will have their travel documents checked by the security officers prior to entry into the departure immigration hall, as well as during immigration clearance. Please have your travel documents ready for inspection. To expedite clearance, passengers are requested to present their travel documents (ie. passport, boarding pass, etc.) to the immigration officers. Some passengers may be required to have their hand-carried luggage screened at the departure immigration hall.

   Departure Gate

5. All departing passengers should have their passport and boarding pass ready for inspection at the gate. All passengers are required to undergo security screening and have their hand-carried baggage x-rayed. It is a universal practice that passengers are prohibited from carrying any potentially dangerous items on their bodies, in their clothing or in their hand-carried baggage. Therefore, passengers should not have any sharp objects with them or in their hand-carried baggage (for example pocket knives, nail files, box cutters, razors, scissors, cockscrews, any sharp / pointed objects, etc.). If a passenger needs to carry such items for his or her trip, the items should be packed into the checked baggage. The security officers at the departure gate may confiscate any items deemed to be potentially dangerous either at their professional discretion or at the request of the airlines.
   
   
6. Passengers with medical conditions who need to carry medical items such as needles or syringes in their hand-carried baggage should have with them and produce the appropriate medical advice. 
    
7. Passengers who wish to have fragile items manually inspected instead an of x-ray examination may make such request to the security screening officers.

 For more info on Travel Information, Click Here.

Lists of Airlines

• Royal Brunei SDN BHD.
• RBA Ticketing Service Centre
• Malaysian Airlines System BHD
• Singapore Airlines LTD
• Thai Airways International
• AirAsia BERHAD

Baggage

Cabin Baggage Allowance

Airlines operating at Brunei International Airport allow economy class passengers to carry one (1) piece of cabin baggage weighing not more than 7kg (16lbs). In terms of size, the bag's length, breadth and height (including protrusion) must not exceed 115cm (46 inches) in total. This baggage will be screened before passengers board the plane. Passengers are advised to remove all security items from their cabin baggage before boarding their flights. For more information on cabin baggage allowance and security items, please check with your respective airlines. For more details, click here.

Excess Baggage

Most airlines allow up to a maximum of 20kg of baggage to be checked in. For baggage exceeding 20kg, you may choose to either air-freight it as unaccompanied baggage or pay an excess baggage charge. Please check with your airlines for more information.  

For more info on Excess Baggage Rate, Click Here.

Safety and Security

Brunei implemented aviation security measures for hand-carried luggage on flights departing Brunei on 4th October 2007.These measures are in line with the International Civil Aviation Organization’s (ICAO) recommendations, made after the reported United Kingdom aviation terror plot in August 2006 and following the recommendations on these restrictions issued by ICAO on 30 March 2007.

Guidelines on Hand-Carried Luggage

On 4th October 2007, Brunei implemented guidelines that restrict the amount of liquids, aerosols and gels that passengers can carry in their hand-carried luggage. The guidelines apply to all flights departing Brunei.

Passengers are advised to check-in all liquids, aerosols and gels(LAGs) that do not meet the new guidelines. Liquids, aerosols and gels in hand-carried luggage should be packed in accordance with the new guidelines, before passengers arrive at the airport.

The guidelines on hand-carried luggage are :

1. Liquids, aerosols and gels must be in containers with a maximum capacity of not more than 100ml each. Liquids, aerosols and gels in containers larger than 100ml will not be accepted, even if the container is partially-filled;
2. Containers must be placed in a transparent re-sealable plastic bag with a maximum capacity not exceeding 1-litre. These containers must fit comfortably within the transparent re-sealable plastic bag, which must be completely closed;
3. Each passenger is allowed to carry only one transparent re-sealable plastic bag, which must be presented separately for examination at the security screening point;
4. Exemptions will be made for medications, baby food and special dietary items. These items will be subjected to additional checks at the security screening point.

Passengers are encouraged to check in 1 to 2 hours before their flight.

Liquids include :

Please click here to download the PDF manual of Guidelines of Liquids, Aerosols & Gels.